I ran my high school reunion in 2009 and had been an active member during that year so I must have paid for 2 year subscription. I would NOT have "auto-renewed" this as I have NEVER done that for ANY other organization.
I just got my Jan 2017 Visa credit card bill with $59 membership charge.?? I called Classmates.com and they said they would remove the Auto Renew feature but, can not refund a membership once paid???? Shouldn't they be required to send me a Renewal Notification ???
I have sent a notice to Visa asking them to not pay or remove charges from my account but, it will take two weeks for them to review and respond or credit. I am very disappointed in the Classmate.com business model....
Product or Service Mentioned: Classmates Membership.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $59.
Preferred solution: Full refund.