Tyrone, Pennsylvania
Not resolved
Customer service
Diversity of Products or Services
Privacy and Data Security
Product or Service Quality

Can not cancel my membership don't want it anymore

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). Sugar_14 is overall dissatisfied with Classmates. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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I have the same problem. Can't sign on and they stated they would email a new password but I never received it!


I may have answered this already, but here it goes again. Go to your CM account and follow the instructions there to take the credit card that they have on file.

The reason they're doing this is because your credit card is on file and they just keep helping themselves to it. Or just go here -->


. .

. and follow the instructions on how to delete or remove your credit card from their Classmates clutches.


This is a tactic that CM uses to keep you bound in their contract, by making you pay for their service. What you have to do is go into your account settings and follow the instructions there to have your credit card number deleted.

That way they can't keep charging your credit card.

Or go to this link and follow the instruction on there. http://www.classmates.com/sitesearch/help/article?articleId=4384

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