Contact Classmates Customer Service
Classmates Phone Numbers and Emails
Customer Service Number:
-
(206) 301-5700
Legal:
-
(206) 301-5800Copyright Infrigement Inquiries
Classmates Emails:
How to Contact Classmates?
Most Popular Number:
| Total calls: 4 856 | Issues resolved: 252 | Last call: Jan 15, 2025 |
Classmates Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Classmates Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Classmates is 2063015700. 95% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 63% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Classmates may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Classmates Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Classmates is 2063015700. 95% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 63% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Classmates may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Classmates mainly because of activation/ cancellation, account, payments and charges.
23% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Classmates is privacy@peopleconnect.us. 50% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Classmates Website:
Classmates Help Center:
Corporate Office Address:
Fax:
Classmates Customer Service Reviews
Outstanding, polite, knowledgeable, helpful, patient. Thorough.
Completed my issue quickly and very pleasant. Very pleased!!
The customer service agent sent to my agent to where I had to wait for a return call. It was at least 5 or 6 hours before I received a return and I missed it.
Not cool. Very upset and I want my money back!
I canceled my membership 3 freaking months ago and April 4th of 2024 they took 21.60 out of my account!!??? The reason I canceled was because I didn't find it worth it. Especially not for 21.60.
I wouldn't pay 5$ for a membership. I want my money and I can't get a hold of them.tau away!
How Good is Classmates's Customer Service?
Summary of Classmates Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Classmates?
Activation/ Cancellation Question:
- “I want to cancel my subsrption”
- “Cancel account”
- “Cancel membership”
Payments and Charges Question:
- “Paid to subscribe still showing as inactive”
- “Charge”
- “My payment”
Account Question:
- “Can’t sign in”
- “End subscription”
- “Need to ask a guestion regarding visitor profiles”
Request for Information Question:
- “Confirm enrollment”
- “How to retrieve private message”
- “Ask about 3 month subscription”
Refund Question:
- “Get a refund of the charge they took out of my account unauthorized”
- “Refund, never subscribed”
- “Refund”
Product/ Service Question:
- “Trying to buy an 1954 yearbook”
- “I purchased a product”
- “Purchase a year ook for a friend of mine”
Shipping and Delivery Question:
- “Never received 100 dollar year book”
- “Never received year book paid 100 bucks it's been 2 months”
- “NEVER RECEIVED 1984 YEARBOOK! It's been several weeks if not months!! I'm Paid 100 bucks TWICE!+”
Return/ Replace Question:
- “Incorrect charge”
- “Incorrect yearbook order”
- “Return extra copies of in-ordered annuals.”
Staff Question:
- “Discontinue service”
- “Don't like your service”
- “Needing customer service”
Website/ Application Question:
- “I would like to enroll and can you mail me an application to complete, costs, and can I pay by check? Thank you, DON”
- “U R GREEDY PARASITES”
- “Website problems”
Cards Question:
- “My credit card is right your computer says it's not”
- “Change credit card”
- “Bank card compromised”
Employment Question:
- “Get email address deleted befor I loose my job”
Other Question:
- “Received wrong yearbook”
- “Inquire on yearbook”
- “Price for ??”
Compare Classmates Customer Service To
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