Contact Classmates Customer Service
Classmates Phone Numbers and Emails
Customer Service Number:
-
(206) 301-5700
Legal:
-
(206) 301-5800Copyright Infrigement Inquiries
Classmates Emails:
Classmates Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Classmates Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Classmates is (206) 301-5700. 95% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 62% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Classmates may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Classmates Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Classmates is (206) 301-5700. 95% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 62% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Classmates may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Classmates mainly because of activation/ cancellation, account, payments and charges.
15% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Classmates is privacy@peopleconnect.us. 48% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Classmates Website:
Classmates Help Center:
Corporate Office Address:
Fax:
How Good is Classmates's Customer Service?
Summary of Classmates Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Classmates?
Activation/ Cancellation Question:
- “Renew”
- “Cancel”
- “Cancel subscription”
Payments and Charges Question:
- “? Unauthorized deduction”
- “Unauthorized transaction I had canceled my free trial with you and y’all still a payment out my account and I want it refunded”
- “I have a paid membership on my old phone and I need it moved to my new phone with same email”
Account Question:
- “Account”
- “End membership”
- “Membership”
Request for Information Question:
- “Trying to track my order”
- “Need to know if I had ordered me the Saint Charles high school graduation in 1973 yearbook please let me know my name is Kristi Riddick and I wanna make sure I had ordered that book so I could have it for me. Please let me know if I have ordered it”
- “Questions about my account”
Refund Question:
- “Refund”
- “Get a refund of the charge they took out of my account unauthorized”
- “Refund, never subscribed”
Product/ Service Question:
- “Just purchased wrong yearbook”
- “Complaint”
- “No access to my subsccription”
Shipping and Delivery Question:
- “Did not get order and tracking number”
- “Never received 100 dollar year book”
- “Never received year book paid 100 bucks it's been 2 months”
Return/ Replace Question:
- “Return of item”
- “Change date of year book on my classmates account”
- “Change location for 50 Class Reunion”
Staff Question:
- “STOP SERVICE”
- “No service”
- “Discontinue service”
Website/ Application Question:
- “Wrong picture for me on site”
- “Upgraded my site for a Year and still can’t open anything!!! William H Hill Jr”
- “I would like to enroll and can you mail me an application to complete, costs, and can I pay by check? Thank you, DON”
Cards Question:
- “My credit card is right your computer says it's not”
- “Change credit card”
- “Bank card compromised”
Employment Question:
- “Get email address deleted befor I loose my job”
Other Question:
- “Year books needed for class reunion”
- “You have wrong info”
- “*** you”
Compare Classmates Customer Service To
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