I am unable to contact classmates.com to cancel my paid subscription. This all seems to be a scam that cannot be resolved by the customer, I agreed to pay for the first year I used classmates web site.
I do not want my credit card charged again to renew the membership but I am unable to contact the classmates billing department. I think a call to the BBB is in order. Can someone please help me? Every time I try to call the customer service number for classmates.com, I am put on hold for long amounts of time that is on a long distance telephone number.
There are no toll free numbers available for this company.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of unable to cancel membership. Please immediately contact the author of this review to discuss poor customer service of classmates membership and associated monetary loss in the amount of $39. Classmates needs to issue a full refund according to poster's claims.