Classmates Reviews

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Unable to use site at all

1.3
Classmates - Unable to use site at all
Classmates - Unable to use site at all
Being charged for services I have not been able to use, and lack of any real help in trying to resolve the use issue and the billing. * I have now been billed for 2 more months and to my knowledge, been able to access once and wasnt even sure that it was going to work. I receive note frequently from the site, but rarely get past trying to open it. I want my charges reversed, now $27 and to stop hearing from them! Dave Kempton 925 886 **** Dkempton007@***.com

User's recommendation: Don’t do it! There’s no one to talk to, and NO customer service or relations help.

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ID
#2182604 Review #2182604 is a subjective opinion of poster.
Location
Pleasant Hill, California
Product
Classmates Website
New Reviewer

Refund

2.4
I did not want this every month I thought it was a one time fee of $7.00. Please refund my card thank you
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ID
#2736310 Review #2736310 is a subjective opinion of poster.
Location
Grand Rapids, Michigan
Loss
$18
Preferred solution
Full refund
New Reviewer

Useage

1.3
Awful, awful! I have been a non-paid member for years and only last week decided to join for 2 years. It is an embarassment. I get notifications of 107 visits to my profile and still asks me to upgrade to view. Also, so many of my classmates (and other class members) are deceased and Classmates.com still shows them not only as active but invites everyone to wish a Happy Birthday or "say hi". Whoever runs this site should be ashamed and make efforts to correct all. The reviews and ratings unfortunately speak for themselves. Am now on hold to find a rep to speak to, but not impressed at all so far. Shame on you. Great idea but today's world shameful service and presence.Don

User's recommendation: Do not pay for this site. awful (will change opinion if they improve).

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ID
#2735000 Review #2735000 is a subjective opinion of poster.
Pros
  • Kit with classmates
Cons
  • Awful cust service
  • Not responsive
  • Huge mistakes on site re classmates status
Preferred solution
Let the company propose a solution
New Reviewer

Dispute chatge

1.0
Was charged without my consent and cannot log in says membership not found I am pissed off no answer at customer service

User's recommendation: Don't enter credit info.

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ID
#2732335 Review #2732335 is a subjective opinion of poster.
Service
Classmates Membership
Pros
  • No pros
Cons
  • Money spent for nothing
Loss
$18
Preferred solution
Full refund

I want to cancel membership

Please cancel my membership to classmates please and thank you, Please cancel my membership to classmates please and thank you very much!

User's recommendation: Cancel my membership please.

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ID
#2729805 Review #2729805 is a subjective opinion of poster.
Location
Tampa, Florida

U keep charging after I called and cancelled.

Your crap website keeps charging my credit card and you told me my account was terminated. Im calling BBB. And reporting your company for fraud
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ID
#2724610 Review #2724610 is a subjective opinion of poster.
Location
Windsor, Ontario

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Verified Reviewer New Reviewer

I would like to talk to a real person

It won't let me in and I paid. This is so stupid why do I need more letters this wording is good enough

User's recommendation: I have none o haven't log I. Yet.

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ID
#2723720 Review #2723720 is a subjective opinion of poster.
Location
Modesto, California

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Verified Reviewer New Reviewer

Want to join by phone

1.0
They hung up after I waited 24 minutes on hold to join not wanting to do online Serpicokay @***.com 63605****. 60 th reunion is coming

User's recommendation: Warn before u just disconnect.

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ID
#2718093 Review #2718093 is a subjective opinion of poster.
Pros
  • I liked getting in touch with classmates
Cons
  • Couldnt reach customer service during stated business hours
Preferred solution
On line again for reunions 60 yrs but do not want to pay on line phone only 77 scams. Fraud and compromised on phone payment

Yearbook

I submitted my year for you to copy an you have accepted. You never have send me the mailing address for you.
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ID
#2714050 Review #2714050 is a subjective opinion of poster.
Location
Germantown, Maryland

Yearbook

I have been trying to submit my 1960 Yearbook for you to copy. But for some reason you never accept to copy it.
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ID
#2712425 Review #2712425 is a subjective opinion of poster.
Location
Germantown, Maryland
New Reviewer

Issue not resolved

2.0
Today I received a message my profile was visited but my profile did not receive any visits. This has been the case for several months. I tried the recommended fixes but the problem persists.
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ID
#2707185 Review #2707185 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Charged for a service I didn’t order

1.0
I did not order a subscription. You have my credit card charged with an $18 charge & I would like it refunded.

User's recommendation: Don’t subscribe.

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ID
#2699341 Review #2699341 is a subjective opinion of poster.
Cons
  • False charges
Preferred solution
Full refund
New Reviewer

Previously had cancelled membership but continue to be billed for it

1.0
Continue to be billed after cancellation Unable to access website in order to confirm cancellation of memberahip

User's recommendation: Don’t join.

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1 comment
#2037102

Then you didn't cancel it properly.. Do you have confirmation it was cancelled??

Reply
0 0
ID
#2697958 Review #2697958 is a subjective opinion of poster.
Pros
  • Ineffective company
  • Always get hit up for an additional charge
Cons
  • Money spent for nothing
Loss
$18
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Unauthorized Money for znembership taken out of my acvount

1.0
I signed up for 1 month subscription only and they just hacked $18 dollars out of my account I cant stand thieves

User's recommendation: Don’t Sign Up.

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ID
#2697425 Review #2697425 is a subjective opinion of poster.
Pros
  • Theives
Cons
  • Fraud un
  • Unauthorized withdrawl
Loss
$18
Preferred solution
Full refund
New Reviewer

I’m upset

1.0
I cancel 2 months ago. You are still taking 18.00 dollars out of my account This app is a joke something every day Visits from same dumbest people every time. I want my 18.00 dollars back and this canceled.
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ID
#2691289 Review #2691289 is a subjective opinion of poster.
Loss
$18
Preferred solution
Full refund
New Reviewer

Account

1.0
I become a member yesterday and today I'm frozen out of the classmates site!!! WTF!!! I had some pictures of people I remember saved and some how they have blocked me from viewing the pictures!!!

User's recommendation: Don't sign up not that great a site.

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ID
#2680827 Review #2680827 is a subjective opinion of poster.
Location
Los Angeles, California

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