Classmates
Classmates Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Classmates has 1.6 star rating based on 480 customer reviews. Consumers are mostly dissatisfied.
21% of users would likely recommend Classmates to a friend or colleague.
- Rating Distribution
Pros: I liked getting in touch with classmates, No pros, No good.
Cons: Unauthorized withdrawals, Automatic renewal, Did not send out warning email before charging credit card.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Classmates has 1.6 star rating based on 480 customer reviews. Consumers are mostly dissatisfied.
21% of users would likely recommend Classmates to a friend or colleague.
- Rating Distribution
Pros: I liked getting in touch with classmates, No pros, No good.
Cons: Unauthorized withdrawals, Automatic renewal, Did not send out warning email before charging credit card.71% of users think that Classmates should improve its Payment and refund flow.
86% of users say that they won't use Classmates in the future for similar services or products.Recent recommendations regarding this business are as follows: "Avoid joining", "Don't join", "Highly recommend", "Don’t do it", "Do not use their service".
Most users ask Classmates for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to cancel need help
- Very hard to cancel
Preferred solution: Full refund
User's recommendation: Avoid joining
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerZERO REFUNDS; ALL OUT SCAM
My profile states I have an account code of 24 month. Two years ago I enjoyed using Classmates when planning for a high school reunion.
Classmates charged my financial institution $18.00 for what I thought was a manual renewal at one year. Classmates charged me $36.00 on September 24, 2021 that I did not authorize period. Twenty four months later on September 24, 2023, I was charged $96.00 a recurrent payment from September 24, 2021. ACCOUNT INFORMATION
Account type: 24 Month
Expiration date: September 24, 2025
Renewal option: Manual
I do not understand why a 24 account would last from 2021 to 2025, four years.
There is NO WAY to cancel the subscription online. Other reviews state users called to cancelled their subscriptions; however, their account is never cancelled. I paid on Pay Pal; therefore, Pay Pal cancelled my subscrition from there.
DO NOT DO BUSINESS WITH CLASSMATES, they are SCAM ARTIST. They are breaking Federal Trade Commission laws for recurrent payments.
Preferred solution: Full refund
User's recommendation: Do not open emails or sign into Classmates.com
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Monterey, CaliforniaUnauthorized renewal charge and no warning!
Classmates could care less
- Customer service
Preferred solution: Full refund
User's recommendation: Don’t waste your time or money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong school year It should be 1964
- 000
- O00
User's recommendation: Highly recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Lauderdale, FloridaResolved: You charged my account without my consent
To cancel my account
- No pros to speak on
- Everything about it
- Never use the site
Preferred solution: Full refund
User's recommendation: Don't join
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mobile, AlabamaUnauthorized charge
User's recommendation: Don't let them get away with taking your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharge
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged $60 to credit card with no authority
Preferred solution: Full refund
User's recommendation: Do not use their service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t cancel membership
Preferred solution: Full refund
User's recommendation: Help people who do not want to continue there membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAuto Renewal without authorization
- Price increase and auto renewal with no refund-useless site
Preferred solution: Full refund
User's recommendation: Avoid this fraudulent company-tell your friends to research complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to Cancel
Preferred solution: Full refund
User's recommendation: Absolutely NOT
We were charged for four years without authorization.
Preferred solution: Full refund
User's recommendation: Don't fall for their subscription scam.
Tried to cancel and could not follow instructions. It kept just going in circles. Want to cancel, just put in your password. Oops, wrong password. So cannot cancel. BS
- Contact friends
- Cannot cancel
Preferred solution: Cancellation
User's recommendation: Don’t join.
Charged for three years without knowing. stop OK just stay there a second OK just stay there a second OK I'm gonna do this OK
- Terrible customer service and fraudulent business practices
Preferred solution: Full refund
User's recommendation: Don't fall for their subscription scam.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I dislike it
Company fixed the issue and I have been provided with apology.
Preferred solution: Full refund
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