Classmates Reviews and Complaints | classmates.com @ Pissed Consumer

Most helpful review

New Reviewer

Jun 02, 2022 El P Dvd

I was canceled & still being charged. Asked for a refund & haven’t gotten it.

2.0

I did not authorize a renewal, as I have to get the expense approved by my committee. I have been canceled & not given my $96 refund. Was not given a receipt, so dont have a copy.

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#3631063

Location

Casper, Wyoming

Aug 09, 2022 PissedConsumer3838120 of Strongsville, OH

Dissatisfied

1.0

Called to cancel after being charged today 8-10-2022. I was told you do not issue refunds!!! The membership is good for the next 90 days takes it into 11-/2022.I will not be on classmates ever again!! I will not fill anything else. You can take this complaint only What a terrible way to do business!

User's recommendation: Absolutely NOT.

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#3838120

Location

Strongsville, Ohio

New Reviewer

Aug 09, 2022 Christine F Qhh

I wanted a refund I said I quite It’s non refundable!!

1.0

I spoke with customer service. First I couldnt understand of what was being said. I was billed today 8-10-2022 for the next 90 days. I had decided I no longer wanted to be on this site. The renewed membership is good for 90 days. That takes toll 11/2022 I was told its not refundable!!! What absolute terrible way to do business I will make sure I let most of my friends on classmates to be very leery of your site!!! No money back when you want to leave the site. That you can take to the bank!!

User's recommendation: Absolutely NOT.

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#3838077

Location

Strongsville, Ohio

Loss

$19

Preferred solution

Full refund

New Reviewer

Aug 09, 2022 Kimiko Yki

I sent them an email to cancel. Yet they billed my PayPal account. They refuse to give me a credit

1.0

I sent an email to cancel But they billed PayPal Refuses to cancel I think I will sue them In New Hersey

User's recommendation: Do not purchase.

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#3836969

Location

Winchester, Kentucky

Aug 06, 2022 PissedConsumer3828438 of Laurel, MS

Did not did not authorize any payment or ongoing acct.. It jacked up my bank acct.

2.2

I purchased a 3 month sub for my deceased mother. DId not want nor approve of any additional fees. However I was billed for an additional 3 months. Though your fees are not high, the site has little diversity in its product. Tried to contact a representative, but never got a person on the phone. distressing I must say. I looked further and saw that your organization does not give refunds. Not a good business practice I must say.DoD On

User's recommendation: If you ever use the service, do not keep any banking information on their site.

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#3828438

Location

Laurel, Mississippi

New Reviewer

Aug 05, 2022 Angela H Pzp

Being ask y'all to stop charging my account

1.3

Stop charging my account I don't want it anymore because y'all it free to sign nothing about a charge. Stop charging my account. stop charging my account. Stop charging my account. Stop charging my account. Stop charging my account. Stop charging my account. Stop charging my account. Stop charging my account.

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#3827088

Preferred solution

Full refund

Aug 05, 2022 PissedConsumer3826954 of Lititz, PA

Refund of money on unauthorized charges

somehow I got sucked into auto payment for a membership I don't want. I guess I paid for a certain period at a special and I checked some things out on classmates, but haven't since. Little did I remember that there would be a monthly billing. I thought it was just for...

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#3826954

Location

Lititz, Pennsylvania

New Reviewer

Aug 05, 2022 Larry T Ipr

Canceled account months ago and was currently charged

1.0

I feel they owe me a refund cause I canceled it more than 4 months ago and currently charged me 18.00 this month no

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#3826885

Location

Tulsa, Oklahoma

Loss

$18

Preferred solution

Full refund

New Reviewer

Jul 30, 2022 Sheila C Iqw

Fraudulent charges

1.0

I have been being charged for this service when I didnt sign up for it. This has been going on since last year. I called last week to get this resolved and was suppose to recieve a call back within 24 hours and here it is 5 days later and no call. I am pissed!

User's recommendation: Make sure to check your bank account monthly if you even look at this site. You could be signed up unknowingly.

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#3808775

Location

Cartersville, Georgia

Product

Classmates Website

Loss

$72

Preferred solution

Full refund

Companies Similar to Classmates

New Reviewer

Jul 30, 2022 Saleena Nri

Stop sending me this stuff

Have unsubscribed three time and contacting Florida inspector general office. Its against the law when you continue to send unwanted emails.

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#3808545

Location

Tallahassee, Florida

Preferred solution

Stop sending me this stuff I’ve unsubscribed three times and I’ll get with the Florida inspector general office

New Reviewer

Jul 28, 2022 Maryann M Oop

Question about buying yearbook

I ordered a reprinted yearbook from 1982. What I received was a copy of a copied yearbook of a Fellow Classmate who had his 1982 yearbook duplicated with all the personal comments and messages inside from other Classmates back in 1982. What I was purchasing a Fresh Copy of my High School 1982 yearbook like the original ones back in 1982.

User's recommendation: Do NOT purchase reprinted yearbooks!!

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#3804122

Location

Philadelphia, Pennsylvania

Loss

$85

Preferred solution

Full refund

New Reviewer

Jul 26, 2022 Thao Ibh

Resolved: Billing issue

Update by user Jul 26, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Jul 26, 2022

I never agreed to an automatic withdrawal for a yearly subscription and I recalled PayPal so I would like to cancel it and a refund for PayPal please

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Resolved

#3796895

Location

Sewell, New Jersey

Jul 26, 2022 PissedConsumer3796566 of Alexandria, VA

Not my account… user name Jacki

There is still a profile out there that I want removed. Don't know did it, don't care. I want the account removed and the emails to my Gmail account stopped! I didn't sign up for Bainbridge Guilford HS class of 77. Definitely not a 5 Star. Never went to Bainbridge HS.! I'm not mad, just intensely dissatisfied!

User's recommendation: Just be careful with caution….keep good records.

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#3796566

Location

Alexandria, Virginia

New Reviewer

Jul 25, 2022 Sheila C Iqw

Find out why I have been getting charged for this service when I didn't sign up

I have been getting charged for classmates.com and never signed up. I want this stopped and I want to be reimbursed for all the months I e been charged. E

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#3793814

Loss

$72

Preferred solution

Full refund

Jul 24, 2022 PissedConsumer3790780 of Clinton Township, MI

Horrible experience

1.0

DI paid for the two year for my father. The monies came out of his account immediately. Classmates website instantly cause a virus in his max computer. Cant use classmates without the virus reactivating. There is no customer service representative to talk to. Cant get my father a refund! DO NOT PURCHASE! This is a scam and ruins your computer ability to work. So disgusted. Such a fraud.

User's recommendation: DON’T BUY.

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#3790780

Location

Clinton Township, Michigan

Jul 15, 2022 PissedConsumer3764122 of Lathrop, CA

I noticed when I looked at the reunion notice it said the reunion is from 2-3 pm . That is not true it's from 2 pm on. Can you change that. I did not put that.

3.8

Look above. I noticed this time in the reunion notice that it says on top that the reunion is from 2-3 pm. It is not it's from to 2 pm on. Can you change that? Thanks

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#3764122

Location

Lathrop, California

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Privacy and Data Security	2/5
Diversity of Products or Services	2/5
Website	2/5
Price Affordability	2/5
Product or Service Quality	2/5

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"I noticed when I looked at the reunion notice it said the reunion is from 2-3 pm . That is not true it's from 2 pm on. Can you change that. I did not put that."

"Dissatisfied"