Most helpful review

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Verified Reviewer
New Reviewer

I was canceled & still being charged. Asked for a refund & haven’t gotten it.

Classmates - I was canceled & still being charged. Asked for a refund & haven’t gotten it.
Classmates - I was canceled & still being charged. Asked for a refund & haven’t gotten it.
I did not authorize a renewal, as I have to get the expense approved by my committee. I have been canceled & not given my $96 refund. Was not given a receipt, so dont have a copy.
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ID
#3631063 Review #3631063 is a subjective opinion of poster.
Location
Casper, Wyoming

Dissatisfied

Called to cancel after being charged today 8-10-2022. I was told you do not issue refunds!!! The membership is good for the next 90 days takes it into 11-/2022.I will not be on classmates ever again!! I will not fill anything else. You can take this complaint only What a terrible way to do business!

User's recommendation: Absolutely NOT.

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ID
#3838120 Review #3838120 is a subjective opinion of poster.
Location
Strongsville, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I wanted a refund I said I quite It’s non refundable!!

I spoke with customer service. First I couldnt understand of what was being said. I was billed today 8-10-2022 for the next 90 days. I had decided I no longer wanted to be on this site. The renewed membership is good for 90 days. That takes toll 11/2022 I was told its not refundable!!! What absolute terrible way to do business I will make sure I let most of my friends on classmates to be very leery of your site!!! No money back when you want to leave the site. That you can take to the bank!!

User's recommendation: Absolutely NOT.

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ID
#3838077 Review #3838077 is a subjective opinion of poster.
Location
Strongsville, Ohio
Loss
$19
Preferred solution
Full refund
New Reviewer

I sent them an email to cancel. Yet they billed my PayPal account. They refuse to give me a credit

I sent an email to cancel But they billed PayPal Refuses to cancel I think I will sue them In New Hersey

User's recommendation: Do not purchase.

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ID
#3836969 Review #3836969 is a subjective opinion of poster.
Location
Winchester, Kentucky

Did not did not authorize any payment or ongoing acct.. It jacked up my bank acct.

I purchased a 3 month sub for my deceased mother. DId not want nor approve of any additional fees. However I was billed for an additional 3 months. Though your fees are not high, the site has little diversity in its product. Tried to contact a representative, but never got a person on the phone. distressing I must say. I looked further and saw that your organization does not give refunds. Not a good business practice I must say.DoD On

User's recommendation: If you ever use the service, do not keep any banking information on their site.

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ID
#3828438 Review #3828438 is a subjective opinion of poster.
Location
Laurel, Mississippi

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Verified Reviewer
New Reviewer

Being ask y'all to stop charging my account

Stop charging my account I don't want it anymore because y'all it free to sign nothing about a charge. Stop charging my account. stop charging my account. Stop charging my account. Stop charging my account. Stop charging my account. Stop charging my account. Stop charging my account. Stop charging my account.
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ID
#3827088 Review #3827088 is a subjective opinion of poster.
Preferred solution
Full refund

Refund of money on unauthorized charges

somehow I got sucked into auto payment for a membership I don't want. I guess I paid for a certain period at a special and I checked some things out on classmates, but haven't since. Little did I remember that there would be a monthly billing. I thought it was just for...
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ID
#3826954 Review #3826954 is a subjective opinion of poster.
Location
Lititz, Pennsylvania

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Verified Reviewer
New Reviewer

Canceled account months ago and was currently charged

I feel they owe me a refund cause I canceled it more than 4 months ago and currently charged me 18.00 this month no
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ID
#3826885 Review #3826885 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
Loss
$18
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Fraudulent charges

I have been being charged for this service when I didnt sign up for it. This has been going on since last year. I called last week to get this resolved and was suppose to recieve a call back within 24 hours and here it is 5 days later and no call. I am pissed!

User's recommendation: Make sure to check your bank account monthly if you even look at this site. You could be signed up unknowingly.

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ID
#3808775 Review #3808775 is a subjective opinion of poster.
Location
Cartersville, Georgia
Product
Classmates Website
Loss
$72
Preferred solution
Full refund
New Reviewer

Stop sending me this stuff

Have unsubscribed three time and contacting Florida inspector general office. Its against the law when you continue to send unwanted emails.
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ID
#3808545 Review #3808545 is a subjective opinion of poster.
Location
Tallahassee, Florida
Preferred solution
Stop sending me this stuff I’ve unsubscribed three times and I’ll get with the Florida inspector general office
New Reviewer

Question about buying yearbook

Classmates - Question about buying yearbook
Classmates - Question about buying yearbook
I ordered a reprinted yearbook from 1982. What I received was a copy of a copied yearbook of a Fellow Classmate who had his 1982 yearbook duplicated with all the personal comments and messages inside from other Classmates back in 1982. What I was purchasing a Fresh Copy of my High School 1982 yearbook like the original ones back in 1982.

User's recommendation: Do NOT purchase reprinted yearbooks!!

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ID
#3804122 Review #3804122 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$85
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Billing issue

Update by user Jul 26, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Jul 26, 2022
I never agreed to an automatic withdrawal for a yearly subscription and I recalled PayPal so I would like to cancel it and a refund for PayPal please
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Resolved
ID
#3796895 Review #3796895 is a subjective opinion of poster.
Location
Sewell, New Jersey

Not my account… user name Jacki

There is still a profile out there that I want removed. Don't know did it, don't care. I want the account removed and the emails to my Gmail account stopped! I didn't sign up for Bainbridge Guilford HS class of 77. Definitely not a 5 Star. Never went to Bainbridge HS.! I'm not mad, just intensely dissatisfied!

User's recommendation: Just be careful with caution….keep good records.

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ID
#3796566 Review #3796566 is a subjective opinion of poster.
Location
Alexandria, Virginia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Find out why I have been getting charged for this service when I didn't sign up

I have been getting charged for classmates.com and never signed up. I want this stopped and I want to be reimbursed for all the months I e been charged. E
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ID
#3793814 Review #3793814 is a subjective opinion of poster.
Loss
$72
Preferred solution
Full refund

Horrible experience

Classmates - Horrible experience
DI paid for the two year for my father. The monies came out of his account immediately. Classmates website instantly cause a virus in his max computer. Cant use classmates without the virus reactivating. There is no customer service representative to talk to. Cant get my father a refund! DO NOT PURCHASE! This is a scam and ruins your computer ability to work. So disgusted. Such a fraud.

User's recommendation: DON’T BUY.

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ID
#3790780 Review #3790780 is a subjective opinion of poster.
Location
Clinton Township, Michigan

I noticed when I looked at the reunion notice it said the reunion is from 2-3 pm . That is not true it's from 2 pm on. Can you change that. I did not put that.

Look above. I noticed this time in the reunion notice that it says on top that the reunion is from 2-3 pm. It is not it's from to 2 pm on. Can you change that? Thanks
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ID
#3764122 Review #3764122 is a subjective opinion of poster.
Location
Lathrop, California

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