Judith S Ago

Discussion

No return telephone calls, yearbook purchase 1970 East did not attend East Graduated from AJ Dimond 1970 left Anchorage 6-6-70 Dad in the military
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Preferred solution: Correction, quit sending purchase notice for 1970 East Zyrar book

User's recommendation: Would not recommend

Anonymous
map-marker Rockville, Maryland

Did not authorize payment

Classmates - Did not authorize payment
Do Payment of $60 was sent via PayPal that I did not authorize. Went back to check for 30 day notice before automatic renewal online and there was none. Contacted customer service was told there was a no refund policy and that the service would end 1 yr from now. Haven't used the service since they did this same thing the last time I was billed and am sure I removed automatic renewal then. Had them completely remove my profile this time and canceled subscription for the year they just took payment for so this does not happen again. Will make sure to go to see if profile is still there and make sure auto renewal has not checked. They have been sued before for this practice. Found my account it is marked manual with expired card.
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User's recommendation: Don't use automatic renewal. Be careful of automatic renewal in digital wallet like PayPal.

Arnold Douglas C

Financial difficulties

Classmates - Financial difficulties
Very happy with Classmates.com, but, I have had a stroke. Please, please help me cancel because money is an unfortunate issue now.
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Loss:
$60
Pros:
  • Memories
Cons:
  • Finances

Preferred solution: Full refund

User's recommendation: Very enjoyable to watch the lives of my classmates.

Claudia C Nue

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Verified Buyer
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Verified Reviewer

Harassment

Classmates - Harassment
Classmates - Harassment
Classmates - Harassment
Classmates - Harassment
This guy Michael Lewis needs to be banded from this site. He is saying bad thinks about me I thought this was a safe place to talk to classmates. But its not
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Pros:
  • You can talk to classmates
Cons:
  • Harassment

Preferred solution: Apology

User's recommendation: No to trust this platform

Brenda S Jlc

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Verified Reviewer

No, I cancelled.

I want to CANCEL my subscription to Classmares. Please refund the payment you just charged my account.
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Loss:
$60

Preferred solution: Full refund

TC S Ffh

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Verified Reviewer

Billing eror

I never received the email from Classmates about my automated billing commitment. I have not used Classmates. I don't want your service. I contacted Classmates on the billing date but was told there was nothing to be done. Upper management would not be of assistance since they also follow this policy. Not want I expected from Classmates.dont
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Loss:
$96
Cons:
  • Automated billing without any notice

Preferred solution: Full refund

User's recommendation: Don't Subscribe

Robert C O

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Verified Reviewer

My class Mates Never received my messages